Support

Questions, bugs and ideas for My Exhibit G.

Contact us

Email support@myexhibitg.com. You can also use Settings, Send feedback or a suggestion inside the app, which sends a message and the kind of show and schedule you choose, without any of your log.

We read every message, but we cannot reply to feedback sent from the app, and we cannot see your log or your pay.

Pay questions

My Exhibit G estimates pay from the times you enter and the SAG-AFTRA agreement. It is a calculator, not SAG-AFTRA and not payroll. If a check does not match, ask production accounting first. If it is not resolved, contact your SAG-AFTRA representative. Only SAG-AFTRA can confirm the correct calculation.

If you think the app calculates something wrongly, tell us which contract, schedule and kind of show, and what you expected. Rates and rules change, and we update the app as quickly as we can.

Common questions

Where is my information kept? On your phone. See the privacy policy.

How do I back up my log? Settings, Backup. It saves a file to iCloud Drive or Google Drive through the iPhone share sheet. Photos of signed sheets are not included in a backup.

How do I cancel my subscription? Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose My Exhibit G and tap Cancel. Deleting the app does not cancel a subscription.

How do I get a refund? Apple handles refunds. Go to reportaproblem.apple.com.

Please do not send us Social Security numbers, pay stubs or photos of your Exhibit G. We do not want them.